-
Recent Posts
- Buying LEGO on eBay: 4 Fast Tips for Choosing Good Listings and Good Sellers
- What’s in a Name?: 5 Ideas for Choosing a Username for Your eBay, BrickLink or BrickOwl Store
- I’m Kind Of In a Rush: 5 Downsides of Offering USPS Priority Mail Express to eBay Buyers
- Know Your Story: 5 Common Questions About Your LEGO eBay Business That Friends and Family Will Ask You
- Whatever Happened to the Free Stamps.com Account for eBay sellers?
Recent Comments
Archives
Categories
Meta
Tag Archives: customer service
Email Etiquette 101: How to Communicate with Your eBay, Bricklink and Brickowl Buyers
Email etiquette is one of the pillars of good customer service for eBay sellers. Good customer boosts buyer loyalty, encouraging repeat customers. Here are three easy ways to hone your email communication with buyers. 1. Make the email message all about your buyer As an online … Continue reading
Posted in Customer Service, Selling Tips
Tagged customer service, problem orders, selling LEGO, selling tips
Leave a comment
The Missing Piece: How to Fix Incomplete LEGO Piece Orders on eBay, Bricklink, BrickOwl and Beyond
Your buyer’s order of LEGO parts is missing some of the pieces. What do you do? Counting mistakes mainly result either from human error or errors in inventory quantities. Whatever the reason, once a seller learns about a quantity mistake, … Continue reading
Posted in Customer Service, Selling Tips
Tagged customer service, missing LEGO pieces, problem orders, refund, selling LEGO, shipping LEGO
Leave a comment