Tag Archives: problem orders

Accepting Returns on eBay: Who Pays Return Shipping and Who’s at Fault

Posted on January 21, 2016 by BrickingTips

Returned eBay items are no fun since they create more work for buyers and sellers alike. Although returns do happen, they may not happen as often as you’d think. Sellers shipping 100-400 items each month can easily go several months … Continue reading →

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Baby with the Bathwater: Labeling Packing Material to Prevent Buyers from Throwing Away LEGO Pieces

Posted on December 10, 2015 by BrickingTips

The last thing you or your eBay buyer wants is for them to accidentally throw away part of their order or believe they received an incomplete order (it’s painful to even read about, right?). That’s why whenever you pack LEGO orders … Continue reading →

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How to Avoid Buying Knockoff LEGO Minifigs on eBay

Posted on November 26, 2015 by BrickingTips

Knockoff LEGO minifigs and pieces run rampant in the eBay marketplace. Many buyers find distinguishing authentic LEGO minifigs from cheap knockoffs confusing and challenging. Educating yourself on the common signs of knockoff LEGO minifigs is key to preventing inadvertently buying cheaply made … Continue reading →

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Shipping Insurance 101 for eBay, Bricklink and Brickowl Sellers

Posted on November 19, 2015 by BrickingTips

Many first time sellers on eBay, Bricklink or Brickowl worry about lost or damaged shipments. They fear wasting time and losing hard earned money. Here’s what you need to know before decided to insure your shipments. Secure packing and proper shipping labels … Continue reading →

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It’s Not USPS, It’s Me: Why Some of Your eBay Packages Get “Lost” in the Mail

Posted on October 29, 2015 by BrickingTips

It’s easy to blame the United States Postal Service for missing packages, but sometimes a lost package is going to be your fault. I know it’s not easy to hear, but it’s true. Here are four reasons within your control that your USPS packages … Continue reading →

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The Genuine Article: Proving LEGO Authenticity to eBay Buyers

Posted on October 22, 2015 by BrickingTips

Every now and then an eBay buyer will message you something along the lines of, “Hey, I received pieces that aren’t real LEGO. What gives?” But they are real LEGO pieces, because you only sell genuine LEGO pieces. So how can a … Continue reading →

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USPS Postage Due: Don’t Let It Happen to You!

Posted on October 1, 2015 by BrickingTips

Your eBay and Bricklink buyers don’t want to get stuck with the dreaded “Postage Due” slip. Trust me. A “Postage Due” slip not only means the package will not be delivered (unless the buyer happens to be home to pay the … Continue reading →

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Anatomy of a Good Online Seller: 4 Common Qualities of Excellent eBay, BrickLink and BrickOwl Sellers

Posted on September 24, 2015 by BrickingTips

Good sellers on eBay, BrickLink and BrickOwl sellers are worth their weight in gold. Buying from good sellers will save you time, money, and headaches down the road. But what is a good online seller? 1. Transparent  Good sellers are transparent … Continue reading →

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Yeah, That Happened: 4 Tales of USPS Packages Gone Wrong

Posted on September 17, 2015 by BrickingTips

Overall, the service provided by the United States Postal Service (USPS) is reliable and a great value. The USPS generally gets shipments to their destinations, far and wide, quickly, inexpensively, and without incident. That said, after you’ve shipped packages for years, … Continue reading →

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Return to Sender: Dealing with USPS Packages Returned Due to “Insufficient Address”

Posted on September 10, 2015 by BrickingTips

Here’s a shipping problem that’s bound to pop up for any eBay seller at some point–a package that gets returned to sender due to “insufficient address”. An “insufficient address”, according the USPS definition, is mail “without [a] number, street, box number, … Continue reading →

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