Category Archives: Customer Service

USPS Tracking says “Delivered”, but my eBay buyer never received the item. What should I do?

On rare occasions eBay buyers will tell you that they never received a package that USPS tracking marked as “Delivered”. This has happened to me a handful of times over the years. What’s a seller to do? Here are some … Continue reading

Posted in Customer Service, Selling Tips, Shipping Tips | Leave a comment

A Few Tips for LEGO Sellers Who Smoke or Have Pets

Smoking and pets will make your job as an eBay seller more difficult. Both smoking and pet dander can trigger allergies in some of your buyers, which is nothing to sneeze at. Seriously, though, you don’t want to be that … Continue reading

Posted in Customer Service, Selling Tips | Tagged , , | Leave a comment