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- What’s in a Name?: 5 Ideas for Choosing a Username for Your eBay, BrickLink or BrickOwl Store
- I’m Kind Of In a Rush: 5 Downsides of Offering USPS Priority Mail Express to eBay Buyers
- Know Your Story: 5 Common Questions About Your LEGO eBay Business That Friends and Family Will Ask You
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Category Archives: Customer Service
USPS Tracking says “Delivered”, but my eBay buyer never received the item. What should I do?
On rare occasions eBay buyers will tell you that they never received a package that USPS tracking marked as “Delivered”. This has happened to me a handful of times over the years. What’s a seller to do? Here are some … Continue reading
Posted in Customer Service, Selling Tips, Shipping Tips
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A Few Tips for LEGO Sellers Who Smoke or Have Pets
Smoking and pets will make your job as an eBay seller more difficult. Both smoking and pet dander can trigger allergies in some of your buyers, which is nothing to sneeze at. Seriously, though, you don’t want to be that … Continue reading
Posted in Customer Service, Selling Tips
Tagged LEGO Febreeze, LEGO pets, LEGO smoke
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When to Leave Feedback for Buyers on EBay
When’s the best time to leave feedback for eBay buyers? You have a few options. Some sellers wait until the buyer leaves positive feedback before the seller leaves reciprocal positive feedback. Others, myself included, leave feedback directly after the buyer … Continue reading
Posted in Customer Service, Feedback, Selling Tips
Tagged automatic feedback, ebay feedback, positive feedback, problem orders
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